Deliveries
Goods will normally shipped within 7 days
of receiving the order and confirmation of payment by the Bank.
At the time of dispatching the goods, an e-mail is sent to the buyer
with all the shipment details.
Aziena Agricola Giovani uses safe, hard-wearing, thermal packaging
to ensure the safety and freshness of your purchases.
Should something
not be available at the time of placing the order, the Client will
be advised by e-mail about the availability of the product and the
delay in delivering same.
Delivery
guarantee
Azienda Agricola Giovani guarantee the
highest possible delivery service. Deliveries
are made only to the addresses
provided by the Customers.
Money back guarantee
Should by any
reason whatsoever delivered not correspond to the ordered item,
Azienda Agricola Giovani guarantees a substitution
of the product with another of a similar value.
Right
of withdrawal
italian Legislation 185 of the 22/05/99
gives the right to withdraw from a purchase agreement within 10
working days from the day of receiving the goods, by sending a registered
letter addressed to Azienda Agricola Giovani - San Lorenzo - 57028
- Suvereto (LI) Italy.
The withdrawal notice can also be send
by telegram or by fax to 0039 0565 845135, but must be confirmed
by registered letter within 48 hours.
The right to withdraw does not apply to:
- goods made to measure and obviously
personalized or perishable items.
Should a buyer decide to exercise his/her
right to withdraw from the purchase, the goods must be returned
to the sender intact, unused and in their original packaging. Goods
must be returned by insured parcel service and at the buyer's expense
to:
AZIENDA AGRICOLA GIOVANI - SAN LORENZO
- 57028 - SUVERETO (LI) ITALY
The return of the goods must take place
within 10 working days from the date of the withdrawal notice.
Refund
procedure
Refunds will be made by Bank transfer
or by non-negotiable cheque by Azienda Agricola Giovani within 10
days of receipt of the returned goods.
Refunds are limited to the amounts initially
paid for the goods. Any expenses for the return of the goods back
to the sender are for the buyer's account.
To exercise the right of withdrawal it
is imperative that the goods are returned to the sender, unused
and in their original packaging.
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